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How to deal with a down-valuation from a surveyor

May 24, 2021

Steps to take when your property is valued lower than expected Last year, a survey of 1,000 sales in the UK revealed that nearly…

The highs and lows of Help to Buy

May 19, 2021

PLEASE NOTE – Applications for Help to Buy were to be submitted by 31st October 2022, and is no longer available to new applicants.…

Life insurance for high BMI

April 19, 2021

Understanding cover options and how to approach life insurance if you have a higher BMI f you’re one of the millions of adults in…

Budget Breakdown: Can you get a mortgage with a 5% deposit?

April 12, 2021

Last month, the government announced a new Budget and as part of it, they announced a plan to encourage the return of the 5%…

How to finance those home improvements you’re dreaming about

April 5, 2021

This year, more than ever, Brits are spending more on their homes (as well as Amazon, clothes and takeaways) – a recent survey indicated…

How to build your own home

March 29, 2021

We’ve all seen an episode of Grand Designs that’s made us dream of building our own home. We’ve also probably all then watched as…

Can you get life insurance if you smoke?

March 15, 2021

According to the latest report from the Office for National Statistics, there are roughly 6.9 million smokers in the UK. That’s just under 15%…

The Budget 2021 – Everything You Need To Know

March 8, 2021

THE BUDGET 2021 So it’s official!!!! The stamp duty holiday has been extended and 95% LTV mortgages are back!!!!! Let’s start with the 95%…

What remortgaged means

March 1, 2021

How remortgaging can help you switch deals, reduce monthly payments or release equity – clear guidance for homeowners

Holiday Homes: the how, where and why of buying a second property

February 22, 2021

We don’t know about you, but we’re really craving a holiday. Sun, sea and sand… yes please. 2021 may be another year of staying…

Is your relationship protected?

February 16, 2021

It might not be the most romantic thing to do but now is a great time to make sure your policies are keeping you…

My message to employers

February 9, 2021

“So now you’re a Mum, do you think you should just do admin instead?” This was a genuine question one of our brokers was…

Jesse B.

1 year ago

Amy and Shelly have done such and amazing job at getting my Morgage sorted so quickly with a tight deadline, been very helpful at answering all my questions and making time to call to discuss options would definitely recommend thank you ⭐️⭐️⭐️⭐️⭐️

Daisy C.

We were recommended Karen from the mortgage mum by close friends and we are so incredibly grateful for the recommendation!
Not only was Karen so knowledgeable and supportive in the process - she was also contactable via WhatsApp, phone and email making the entire experience that bit more personal.
We are first time buyers and come against a few road blocks which Karen helped us overcome each of them.
We are in our new home and couldn’t be happier to recommend Karen to our friends & family!
Amazing service !

Richard S.

As a first time buyer the help, advice and guidance from Gemma and the team has been absolutely invaluable. Particularly being self-employed and the additional hoops and hurdles this puts in your way. What could have been a real headache was transformed into a smooth and easy process. Couldn't have asked for a better service.

Susie D.

After being messed around by other mortgage advisors I was really glad I found Mortgage Mums. Katie Brown was organised, knowledgeable and efficient. Nice to have the adage that if you want something done, ask a busy mum proved correct!

SClaydon B.

Sue and Jade were both great, made the whole process a breeze! Would definitely be recommending to friends and family.

Crofton B.

We can’t thank Gemma enough for everything she’s done. From the very first call, she was warm, clear, and genuinely interested in helping us find the right mortgage. Nothing was ever too much trouble – she explained every step, answered every question, and made what could have been a stressful process feel calm and straightforward.

Gemma is one of those rare people who somehow manages to be both incredibly knowledgeable and completely approachable. We felt in safe hands from start to finish. She didn’t just help us secure a mortgage – she gave us confidence and peace of mind throughout.

We’d recommend her without hesitation. If you’re looking for someone who will go above and beyond, with real care and attention, Gemma is that person.

Marisa H.

I just wanted to say a massive thank you to Gemma who arranged my mortgage for me recently . It was the first time I’d gone through this process alone and felt confused and overwhelmed and unsure if it was possible even! I can’t recommend her and the Mortgage Mum enough. Gemma was knowledgeable, reassuring and responsive throughout the process and made this part of the move smoother for me . All the research was done so I didn’t have to look to find the best product on the market suitable for me . She was also there for support if I had any additional questions . Anyone out there in a similar situation look no further !

Georgina M.

Gemma @ The Mortgage Mum has been nothing less than a godsend!! When we first contacted Gemma for some mortgage quotes little did we know we’d be entering the most stressful 9 months we’ve just experienced. Throughout the whole ordeal Gemma has been the calm voice of reason and reassurance! She has been responsive, helpful, knowledgeable, and as far as I’m concerned, has gone above and beyond for us. Unsurprisingly it’s a 5* review from us, if you’re looking for someone to help with your mortgage, Gemma is your person!!!

Glen A.

Charley O'Neill is an amazingly talented advisor, we wouldn't hesitate to recommend to anyone looking for a new or existing mortgage.

Joe P.

Maira has been absolutely brilliant from start to finish. Checking in with us every step of the way. Definitely going above and beyond. Very personable and would highly recommend to anyone needing a mortgage or advice.

Mallie K.

2 years ago

Outstanding Service from Shelley – Highly Recommended

I cannot recommend Shelley enough! She recently helped secure bridging loan finance for a client, and the process was far from straightforward. Despite the challenges, Shelley’s expertise and determination ensured a successful outcome. She truly went above and beyond to get the best possible deal.

What really stood out was her constant communication and personable approach. Throughout the entire process, she kept both me and the client updated at every stage, ensuring we fully understood each step. She was always available to answer questions, provide reassurance, and navigate any hurdles that came our way. Her ability to explain complex financial matters in a clear and approachable manner made what could have been a stressful experience much smoother.

Shelley also took the time to present all available options, making sure the client was fully informed and in control. Most importantly, she was meticulous in safeguarding the client’s financial position, ensuring the loan terms were appropriate and sustainable. Her attention to detail and genuine care for the client’s best interests were evident throughout.

If you’re looking for a mortgage broker who is knowledgeable, proactive, and truly dedicated to securing the right outcome, Shelley is the one to call. I wouldn’t hesitate to work with her again!

Nicholas G.

Very comprehensive and knowledgeable service... Very speedy and efficient too. I would highly recommend The Mortgage Mum and Shelly

dinesh S.

Very punctual, very professional

Gopa J.

The Mortgage Mum company is indeed a truly professional company. This was evident in terms of the minute details of their documentation and system processes, at our very first meeting with Shelley Walker from The Mortgage Mum. Shelley was very confident that she would be in a position to help us. During that online conversation, for the first time in six months we felt hopeful. That, there was a possibility Shelley would be able to over come the barriers that a big company such as HSBC had put in place to refuse us an extension on our existing mortgage. These barriers or reasons were hard facts in terms of our citizenship, our place of residence, our employment status and more importantly, our age. Mortgage Mum was successful in getting us a lender even though HSBC did not want to consider us. This, in spite of the fact that we did not default even once in the last 20 years on repaying our mortgage monthly EMI's to them.

Though the process took its time, she was constantly chasing the lenders to get a decision in principle from them as soon as possible and which they did.

We are indeed thankful to Mortgage Mum with special mention of Shelley walker and her assistant Amy and would recommend their company and services to residents as well as non residents in the UK who are looking for a mortgage.

Martin R.

geraint J.

Working with Shelley has been an easy stress free process from start to finish. Shelley has great knowledge and excellent advice. Would recommend Shelley and the team if you are after excellent customer service.

Lucy W.

Shelley, was able to answer all my queries, giving me comprehensive guidance as well highlighting things to be aware of. The call I had with Shelley has given me the knowledge and tools to be able to progress my dream of building my own home. Watch this space and thank you Shelley 😊

Kirstie F.

Swift, responsive and archived amazing results for us! Saved us over £400 per month!!!! Would not use anyone else ever again, been fooled before and so glad we used Shelley instead!

Suzanne M.

Great initial call with Shelley, she was very professional, really reassuring and kind to our mum who needs a small mortgage on her mortgage. Second time our family has benefitted from Shelley’s services and we will always recommend the Mortgage Mums

Shoko Y.

I'm new to the UK mortgage system, and when I mentioned this to Shelly, she immediately began explaining things in simple terms, taking it step by step. She listened attentively to my questions and advised me to prepare and contact her early before beginning my house search. Her reassurance that she would support me throughout the journey was a huge relief. Shelly made me feel confident and assured in navigating this process. Additionally, she also informed me that she offers commercial mortgage services. I highly recommend her to anyone looking for houses or commercial buildings.