Senior Mortgage Broker
and Protection Advisor | Reigate, Surrey
Zita has worked in the financial services industry for over 10 years predominantly as a Mortgage Advisor in London and the South East. She originally worked in a different field, prior to her banking career she worked as an account manager for high-end brands and retailers such as Christian Dior, Givenchy, Natura Bissé in Harrods, Harvey Nichols and Fenwicks in London, and then, over ten years ago she felt she was ready for a career change and felt her skills would be well suited to banking and joined Barclays Bank as a personal banker. Once she joined the bank and learnt more about finance she realised that she wanted to do something meaningful in her career and being part of people’s major financial decisions, such as buying a property led her to mortgage advising. Once she completed her CeMAP qualification she joined the central London mortgage team at Barclays Bank and a few years later she joined Nationwide Building Society.
“I really enjoyed being a mortgage advisor but I realised that the options for clients were very limited since one bank has only one product range and lending policy which is often very restrictive for clients. This is when I became interested in mortgage broking.”
After extensive research she came across The Mortgage Mum and after learning about the founder and managing director, Sarah Tucker’s inspirational story she knew that this was the company she wanted to join. “The company represents values I believe in such as outstanding customer service, empathy and understanding. I strongly identify with The Mortgage Mum slogan: a mortgage is so much more than an interest rate. I have been through different stages of life, bought a few properties over the years and I know exactly the emotions people feel when they are purchasing a home or need to make changes to their existing mortgages. Being part of people’s life changing financial decisions is extremely rewarding.”
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