Charley O’Neill

Charley, Mum of two, has worked in the financial services industry since leaving school. Initially she gained valuable experience providing a customer service role within HSBC, her career flourished, and she qualified as a Mortgage Adviser in 2015.

Maternity leave allowed time for reflection, Charley knew she found it frustrating being tied to one mortgage lender and she knew that the best way to support all her clients was through having access to a wider and more diverse mortgage market, so she chose to return to a role as a mortgage broker. This gained her valuable knowledge in sourcing the best mortgage deals for every individual client.

Being a professional and raising a young family is both challenging and rewarding. Charley knew that the professional and supportive ethos of the Mortgage Mum would be the perfect place to be able to build her career, to provide the best possible service to her clients whilst remaining present for her young family.

“I have always had an interest in mortgages ever since I was young, my own Mum was a mortgage broker and I have always been so inspired by her having her own successful career, while at the same time, always being available and supportive to me through my childhood. I hope that I can give my children that same inspiration and show them that it is perfectly possible and achievable to have a career that you love, while raising a family too – one thing doesn’t have to jeopardise the other. “

I love getting to know my clients properly, which means I can identify their needs and aspirations accurately. I get very invested in their journeys, and there’s no better feeling than when they pick up their new home keys or send you the photos of the long-awaited home extension. It really is a privilege to help people achieve their life changing goals.”

When Charley isn’t working you can find her out walking the dogs, camping with her family or taking a walk along the beach.